MHA 1. Develop leadership approaches that are effective for communicating a vision, motivating stakeholders, building consensus, and leading organizational change.
MHA 2. Work cooperatively with others; create, contribute to, and lead teams.
Professional and Social Responsibility
MHA 3. Demonstrate professional values and ethics including sensitivity to the importance of workforce diversity and cultural competency in the delivery of healthcare.
MHA 4. Establish a commitment to continuous learning, self-assessment, and self-improvement.
MHA 5. Contribute to the profession through coaching, advising, and mentoring.
Communications and Relationship Management
MHA 6. Write in a clear logical manner for effective business communications.
MHA 7. Demonstrate effective oral communication and presentation skills.
MHA 8. Demonstrate effective interpersonal skills and the ability to develop and maintain positive professional relationships.
Health and Healthcare Environment
MHA 9. Understand how decisions are made within the private, nonprofit, and government sectors.
MHA 10. Explain important issues in healthcare including the need for reform, major changes that have occurred, and proposals being considered for the U.S. healthcare delivery system.
Business and Analytical Skills
MHA 11. Use quantitative information for effective organizational decision-making.
MHA 12. Use financial skills for effective stewardship of resources.
MHA 13. Understand and appropriately use information technology to support business and clinical functions.
MHA 14. Apply appropriate business strategies in the development of business plans and effective project management.
Modeled after the ACHE "Leadership Competencies for Healthcare Service Managers"