The Bachelor of Science in Health Services Management at the IU Richard M. Fairbanks School of Public Health prepares students for entry-level managerial and administrative positions in health care organizations, including medical and dental practices, nursing homes and other long-term care facilities, hospitals and health systems, insurance companies, and more. After completing the Bachelor of Science in Health Services Management, students will be able to:
Domain One: Communication and Relationship Management
- Build and manage relationships with peers, faculty, alumni and healthcare professionals.
- Communicate information and ideas in a clear, concise, organized, and effective manner for the intended audience in writing (i.e. reports, emails, and briefs) and through presentations.
- Collaborate in diverse teams utilizing interpersonal skills, recognizing and demonstrating sensitivity to diverse points of view.
Domain Two: Professionalism
- Carry oneself in a professional manner that aligns with ethical, legal and professional standards.
Domain Three: Leadership
- Develop leadership skills including: self-awareness, conflict management, resilience, adaptability, influence, initiative, and accountability.
Domain Four: Knowledge of the Healthcare System
- Describe the structure and functioning of health delivery, public health, and health services organizations and the importance of a population health perspective.
Domain Five: Business Skills and Knowledge
- Apply quality, strategic planning, management, organizational behavior and human resource theories and tools to manage organizational resources, confront challenges and improve outcomes in health organizations.
- Examine marketing principles and understand how they are utilized to increase growth of a health organization’s market share.
- Explain how data and health information technology are used to improve organizational performance and population health.
- Utilize financial tools, principles and practices to analyze budgets and financial documents to determine the financial performance of health services organizations.